Cake & Bakery Deliveries ・

Cake & Bakery Deliveries ・

A wedding cake delivery for @sweetprelude, carried out by us for her customer in Richmond, London.

Cakes and bakery items are among our most popular delivery requests. With thousands of successful deliveries already done, we’ve learned what’s important to ensure smooth and safe delivery. Below are our most frequently asked questions:

  • Due to the delicate nature of cakes and bakery items, additional fees may apply depending on the delivery requirements and the size of the cake.

    In addition to any specific requirements, the following standard delivery fees will apply:

    • High-Traffic Areas in London: A £5 fee applies to postcodes in Central London or other areas with limited parking and heavy congestion.

    • Congestion Zone Deliveries (London): A £15 fee will be charged for deliveries within the London Congestion Zone.

    • Flat or Apartment Deliveries: A £3 fee applies for deliveries to buildings with multiple floors or complex access points.

  • Whether you're a business or an individual customer, we can collect your cake from a shop, bakery, or your nominated location, including a home address.

    • A 4" - 5" cake is classified as small.

    • A 6" to 9" cake is considered a medium.

    • A 10" to 12" cake is considered a large.

    • For cakes larger than 12", we provide a personalised quote based on the specific size and requirements.

  • Yes, as cakes are delicate and require special handling and extra care, there may on occasion, be additional costs.

  • When providing cake details, please specify the number of tiers, as this impacts the delivery price. Multi-tier cakes require extra care and handling, and will incur an additional fee ranging from £15 to £30 depending on the number of tiers.

  • For cakes with more than one tier, delivery is typically made to the doorstep. However, when delivering to flats, apartments, or buildings, our drivers are only permitted to deliver to the reception or ground floor. The customer will need to collect the cake from there to ensure safe handling of this delicate item.

  • We currently accept wedding cake deliveries for cakes up to a maximum of 3 tiers, up to 30 inches tall in total (size of box). Due to the size and handling requirements of wedding cakes, there is an additional charge depending on the size of the cake and number of tiers. If you're unsure whether we can deliver your specific cake or have special requirements, feel free to reach out to us directly on Instagram or WhatsApp for further assistance.

  • Yes, to ensure a safe and secure delivery, there must be parking available close to the delivery address. In busier areas, such as Central London where parking is limited, an additional parking fee will apply to allow the driver to park as close as possible for safe handling of the cake.

  • Due to the delicate nature of cakes, we suggest requesting a booking through Instagram or WhatsApp. This allows us to provide an accurate quote and ensures you can share any special requests or requirements directly, so we can communicate them with the driver for a smooth and personalised delivery experience.

  • Unfortunately our drivers are not trained, or permitted to set up any cakes or bakery items. They are only able to deliver the item(s) to the requested location.

Thank you for your understanding and we look forward to delivering your cake(s) and bakery items!

A tall 2-tier cake delivery for @lovebycake , carried out by us for their customer in Newham, London.